Trains from Ostrava-Svinov to Venezia Santa Lucia

You can take your luggage free of charge onboard all ÖBB Eurocity trains, provided that it is stowed in the luggage racks above or below your seat or in the areas provided for hand luggage.

The pieces of luggage must not exceed the maximum dimensions of 90 x 60 x 40cm. These dimensions can only be exceeded if you’re travelling with skis and snowboards, ski and hiking poles, wind, string or plucked instruments, wheelchairs, or strollers.

A restaurant carriage is available on most ÖBB Eurocity trains and offers a wide range of snacks and drinks. Vegan and vegetarian options are available too. If you upgrade to First Class, your meal of choice will be served straight to your seat.

Unfortunately, ÖBB Eurocity trains do not offer an entertainment portal on board. Also, WiFi is not always available.

If you’re travelling with your child, you’ll get a discounted ticket. Children aged 0-5 travel for free on ÖBB Eurocity trains, while those aged 6-14 get a half-price ticket. Kids aged 15 or over need a full-price ticket.

Many ÖBB Eurocity trains offer special compartments for children in Economy Class – they come with 6 seats and can be booked for any route. Breastfeeding compartments are available too – they have curtains that block the view for more privacy. These seats can’t be booked.

You can travel with your bike for free on all ÖBB Eurocity trains, provided that it can be folded and is not larger than 90 cm x 60 cm x 40 cm. You won’t need to book a space for your bike.

If you can’t fold your bike, you’ll need to buy a bike ticket to reserve your space. You can book your ticket up to 6 months in advance from ÖBB Ticketshop online. If possible, we recommend you print out your bike reservation and attach it to your bike where it is clearly visible for the ticket inspector.

Small pets can travel for free on ÖBB Eurocity trains if they’re placed in a carrier or cage. If you can’t carry them in a carrier or cage, you’ll need to buy a ticket for them. They must also be kept on a leash and equipped with a muzzle.

Guide and assistance dogs are allowed on all trains at no additional cost and don’t need to wear a muzzle.

ÖBB Eurocity trains come with accessible toilets. Depending on the type of coach, several wheelchair bays including one seat for an accompanying person can be booked free of charge.

On many trains, the wheelchair bays are in First Class. However, passengers with wheelchairs and the person accompanying them can travel in First Class with their Second Class tickets and can also make use of the at-seat meal service on offer there.

There are no weight limits when it comes to luggage on Regiojet trains - you can take what you like, so long as you can carry it by yourself.

Choose from a wide range of drinks, snacks and light bites on board - you'll find the full menu on the Regiojet app. A free bottle of water is available for all customers. For passengers travelling with Relax or Business Class tickets, you'll also be offered a free Italian coffee or mint tea (made with real mint leaves) when on board.

Free WiFi is available on board. You can access the entertainment portal using the Regiojet app, or through the built-in screens on more modern Regiojet trains.

Pushchairs should be folded up to be taken on board. If this isn't possible, you must store your pushchair at the front or back of the carriage.

Bicycles cannot be transported on Regiojet trains.

It's possible to bring small pets on board Regiojet trains in suitable carriers. Pets are not allowed in sleeper carriages or couchettes. Guide dogs of all sizes are permitted on board.

Dedicated wheelchair spaces are available on Regiojet trains.

• You can take your bags on board Trenitalia's regional trains free of charge.
• In most cases, there are no luggage size limits. You’ll need to make sure that your luggage is compatible with the space available on board.

At the moment, a restaurant service is not available on Trenitalia's regional trains. However, you can take your own food on board so pick up some snacks at the station before you set off.

Trenitalia's regional trains do not offer an entertainment portal on board. However, you can make use of your internet data, as well as charge your devices thanks to the power sockets that are available at your seat.

• Children under 4 can travel for free if they’re accompanied by an adult and a seat is not assigned to them.
• Children aged 4-11 can get 50% off. Older children will need to have a full-price ticket.

• You can take your bike, hoverboard, monowheel or e-scooter free of charge if it can be folded and doesn’t exceed these dimensions: 120 x 80 x 45cm.
• If your bike can’t be folded, you’ll need to buy a bike ticket or another Second Class ticket.

• Small pets can travel on Trenitalia's regional trains free of charge if they’re placed in a carrier or cage with max dimensions of 70 x 30 x 50cm.
• Bigger dogs are allowed on all trains if they have a ticket, they’re kept on a leash and equipped with a muzzle.
• Guide and assistance dogs are allowed on all trains at no additional cost.

If you need to request special assistance, you can call the toll-free number 800 90 60 60 which can be reached from a landline in Italy, or the national number +3902323232 which can be reached from a landline or mobile, even from abroad (international calling charges may apply).

Air-conditioning is available on Trenitalia's regional trains.