Trains from Cologne to Delft

You can take your luggage free of charge onboard all ÖBB Intercity trains, provided that it is stowed in the luggage racks above or below your seat or in the areas provided for hand luggage.

The pieces of luggage must not exceed the maximum dimensions of 90 x 60 x 40cm. These dimensions can only be exceeded if you’re travelling with skis and snowboards, ski and hiking poles, wind, string or plucked instruments, wheelchairs, or strollers.

Unfortunately, a restaurant carriage is not available on ÖBB Intercity trains. However, you can take your own food on board so pick up some snacks at the station before you set off!

Unfortunately, ÖBB Intercity trains do not offer an entertainment portal on board. Also, WiFi is not always available.

If you’re travelling with your child, you’ll get a discounted ticket. Children aged 0-5 travel for free on ÖBB Intercity trains, while those aged 6-14 get a half-price ticket. Kids aged 15 or over need a full-price ticket.

Many ÖBB Intercity trains offer special compartments for children in Economy Class – they come with 6 seats and can be booked for any route. Breastfeeding compartments are available too – they have curtains that block the view for more privacy. These seats can’t be booked.

You can travel with your bike for free on all ÖBB Intercity trains, provided that it can be folded and is not larger than 90 cm x 60 cm x 40 cm. You won’t need to book a space for your bike.

If you can’t fold your bike, you’ll need to buy a bike ticket to reserve your space. You can book your ticket up to 6 months in advance from ÖBB Ticketshop online. If possible, we recommend you print out your bike reservation and attach it to your bike where it is clearly visible to the ticket inspector.

Small pets can travel for free on ÖBB Intercity trains if they’re placed in a carrier or cage. If you can’t carry them in a carrier or cage, you’ll need to buy a ticket for them. They must also be kept on a leash and equipped with a muzzle.

Guide and assistance dogs are allowed on all trains at no additional cost and don’t need to wear a muzzle.

ÖBB Intercity trains come with accessible toilets. Depending on the type of coach, several wheelchair bays including one seat for an accompanying person can be booked free of charge.

On many trains, the wheelchair bays are in First Class. However, passengers with wheelchairs and the person accompanying them can travel in First Class with their Second Class tickets and can also make use of the at-seat meal service on offer there.

There are no luggage weight limits on NS trains, so long as you can carry your bags by yourself.

There is no onboard catering on NS trains.

The majority of NS Intercity trains have free WiFi on board. If your train has WiFi available, connect to the network 'Wifi in the train' to get online.

Children under 4 travel free on NS trains. Children between 4 and 11 years old can get a 'Railrunner' ticket, which costs €2.50 a day, for unlimited travel.

Outside peak hours (from 9am to 4:30pm, and after 6pm), at the weekend, on bank holidays and during the summer months, you can take your bike on board NS trains. Bikes must be placed in the designated storage spaces, which you can find by looking for a bike symbol on the side of the carriage. Foldable bikes can be transported like normal luggage.

Small pets are allowed on board, provided that they travel on your lap or in a suitable travel carrier. Guide dogs are also allowed on board but must be recognisable as guide dogs for the blind or another type of assistance dog. Larger dogs can travel on NS trains, so long as they wear a muzzle and are kept on a lead - you must also buy a dog train ticket.

If you need help getting on or off the train, you can reserve NS Travel Assistance. This service is available 7 days a week. You need to specify the help you need on your online NS account and reserve assistance on the NS website, on the NS app or by phoning (+31) 30 235 78 22.

• You can take your bags on board Trenord trains free of charge, provided their dimensions do not exceed 80 x 110 x 40cm.
• You’ll need to make sure that your luggage is compatible with the space available on board.

At the moment, a restaurant service is not available on Trenord trains. However, you can take your own food on board so pick up some snacks at the station before you set off.

Trenord do not offer an entertainment portal on board. However, you can make use of your internet data, as well as charge your devices thanks to the power sockets that are available at your seat.

• Children under 4 travel for free on all Trenord trains if they don’t occupy a seat and sit on an adult’s lap.
• Children aged 4-13 get 50% off the standard fare.

• Each passenger can take only one bike onboard Trenord trains. Folding bikes and scooters that do not exceed the maximum dimensions of 80 x 120 x 45cm are allowed on board free of charge.
• If you can’t fold your bike, you may be able to take it onboard some Trenord trains. However, you’ll need to buy a ticket both for you and for your bike. Please note that the last coaches of some trains are only reserved for bikes of those working in the food delivery sector.

• Small pets can travel on all Trenord trains free of charge, if they’re placed in a carrier or cage of max dimensions of 70 x 30 x 50cm.
• Bigger dogs are allowed on all trains if they have a ticket for unlimited travel for the whole day you’re travelling. They also need to be kept on a leash and equipped with a muzzle.
• Guide and assistance dogs are allowed on all trains at no additional cost.
• Pets are not allowed on board on weekdays from 07:00 to 09:30 and from 17:30 to 19:30.

Passengers with disabilities can:

• Request, through the Lombardy Region, the IVOL regional card, which allows them to travel at a discounted price
• Buy the ticket on board without going through control checks
• Access the train with CartaBlu (free card for disabled passengers that live in Italy)

To request special assistance, passengers will need to call the toll-free number 800210955 (active every day from 08:15 to 19:45) at least 48 hours before departure.