Trains from Vienna Hbf to Reggio Emilia AV Mediopadana

• You can take your bags on board Italo trains free of charge.
• If you have a small bag or backpack, you can place it under your seat. If you’re travelling with a larger bag, you can place it on the luggage racks above your seat.
• In most cases, there are no luggage size limits. However, if you travel in Italo Smart, your bags must not be larger than 75 x 53 x 30cm.

While there’s no bar or restaurant carriage on Italo trains, you can use the vending machines on board to get snacks and drinks during your journey.

• Italo trains offer free WiFi and a free entertainment portal called ItaloLive, where you can choose from a wide selection of movies, TV series, live news, eBooks, games, music, and podcasts.
• You can also charge your devices thanks to the power sockets that are available at your seat.

• Children aged 0-3 travel for free on Italo trains if they don’t occupy a seat. However, if an adult travels with more than one child aged 0-3, they will need to pay for a seat.
• Children aged 2-14 get 50% off the Flex fare if they’re travelling in Italo’s Smart Class.

• You can travel with a folding bike if it’s stored in one of the dedicated luggage racks.
• You can travel with a traditional bike if it’s disassembled and placed in a bag that is not larger than 80 x 110 x 40cm.

• Pets under 10kg can travel for free on all Italo trains provided they’re placed in a carrier or cage.
• Pets over 10kg will need a ticket to travel with you. They must also be kept on a leash and equipped with a muzzle.

Priority seats for passengers with reduced mobility are available on Italo trains. They’re usually located next to an accessible toilet. All accessible toilets also have tactile and Braille signs.

Air-conditioning is available on all Italo trains, as well as at-seat power sockets.

You can take as much luggage as you like for free without making a reservation.

Luggage items include briefcases, laptops, rucksacks, trolley bags or suitcases. You can also take pushchairs, folding bikes, scooters, skis and surfboards.

Luggage should be stored under the seat or in the overhead luggage rack. Generally, the standard dimensions of luggage racks are 70 x 50 x 30 cm. Larger items of luggage such as suitcases can be stored in the large luggage racks by the doors.

With EC, you can enjoy food and drink in the on-board restaurant, or you can grab a snack from the bistro carriage. If you opt for the latter, you can enjoy your food and drink in the bistro or take it back to your seat.

In First Class, you will be served complimentary food and drink at your seat.

DB trains offer a wide variety of locally sourced food and drink, including a range of vegetarian and vegan dishes.

Deutsche Bahn are gradually installing free WiFi on their EC trains.

When travelling with EC, children under 5 years old travel free of charge and don’t require a ticket. Also, children up to 14 years old travel for free if they are accompanied by a person who is at least 15 years old.

On board most EC trains, you will find a family compartment or area suitable for families with babies and children up to the age of 3 years old.

When travelling with EC, you need a bicycle ticket and reservation to take a bicycle with you. The reservation for your bike is included in the price.

Usually, bike storage spaces are located in second class carriages. Please note that your seat and bike storage space might be located in different carriages.

If you’re travelling on a EC train, you can take your pet with you. If you have a small dog or pet, you do not need an additional ticket and they can travel for free in a transport box. If your dog or pet is bigger than the size of a house cat, you will need an extra ticket, which costs 50% less than a standard ticket. Dogs not travelling in a transport box must be on a lead and wear a muzzle.

Assistance dogs travel free of charge and do not have to wear a muzzle on the train.

The Mobility Service can help you with board, disembark and change trains. In addition, staff are happy to answer any questions or assist with any queries to make your journey easier.

In general, there is no limit to your luggage on WESTbahn trains. However, a member of staff is authorised to charge a €5 supplement for bulky luggage or starting from a third piece of luggage.

On WESTbahn trains, you'll find a luggage rack in the lower deck of each carriage, so that you can secure your suitcase or bag with a metal band. You can unlock the corresponding lock by using a €1 coin which will be returned to you at the end of your journey.

All WESTbahn trains have a bar carriage (WESTcafé) where you can buy hot and cold drinks, snacks, salads, and sandwiches. You can then eat or drink in the bar carriage or take your drink or snack back to your seat. Alternatively, you can buy snacks or drinks from the self-service vending machines available on board.

If you’re travelling in WESTbahn’s First Class, an at-seat catering service is available, meaning that your meal of choice will be served straight to your seat.

WESTbahn do not offer an entertainment portal on board. However, they do have free WiFi - simply log into WESTlan and use the internet uninterruptedly during your journey.

Children under the age of 6 travel for free and don’t need a ticket. Children between the age of 6 and 15 pay €2 if they're with a full-paying adult or get a half-price ticket if they're travelling alone.

If your bike can’t be folded, you’ll need to pay a supplement of €4.90, €6.90 or €9.90 to take your bike on your WESTbahn train, depending on your chosen route. If you don’t book your bike space online prior to departure, you’ll need to pay an additional fee of €5.10.

Please note that trains with high passenger demand don’t always allow space for bikes and bike reservations are excluded from specific train services. Folding bikes and e-scooters can be stored free of charge.

Small pets can travel on all WESTBahn trains free of charge, provided they’re in a carrier or cage. You’ll need to pay €2 for pets that are kept on a leash or are equipped with a muzzle.

WESTbahn staff can refuse entry to any dangerous pets without a leash and muzzle. Pets and pet carriers must not occupy seats, otherwise a full-priced ticket will be charged. Registered guide and assistance dogs are excluded from this regulation.

WESTbahn trains have step-free access. If you travel with a wheelchair or a stroller, we recommend using coach 400 in the middle of the train. This coach is designed for the needs of people with reduced mobility – it offers a wider aisle than the other coaches, two bookable wheelchair spaces, and access to a PRM toilet with baby-changing facilities. Please note that WESTbahn’s wheelchair spaces cannot be reserved for strollers.