Trains from Verona Porta Vescovo to Firenze Santa Maria Novella

• You can take your bags on board Italo trains free of charge.
• If you have a small bag or backpack, you can place it under your seat. If you’re travelling with a larger bag, you can place it on the luggage racks above your seat.
• In most cases, there are no luggage size limits. However, if you travel in Italo Smart, your bags must not be larger than 75 x 53 x 30cm.

While there’s no bar or restaurant carriage on Italo trains, you can use the vending machines on board to get snacks and drinks during your journey.

• Italo trains offer free WiFi and a free entertainment portal called ItaloLive, where you can choose from a wide selection of movies, TV series, live news, eBooks, games, music, and podcasts.
• You can also charge your devices thanks to the power sockets that are available at your seat.

• Children aged 0-3 travel for free on Italo trains if they don’t occupy a seat. However, if an adult travels with more than one child aged 0-3, they will need to pay for a seat.
• Children aged 2-14 get 50% off the Flex fare if they’re travelling in Italo’s Smart Class.

• You can travel with a folding bike if it’s stored in one of the dedicated luggage racks.
• You can travel with a traditional bike if it’s disassembled and placed in a bag that is not larger than 80 x 110 x 40cm.

• Pets under 10kg can travel for free on all Italo trains provided they’re placed in a carrier or cage.
• Pets over 10kg will need a ticket to travel with you. They must also be kept on a leash and equipped with a muzzle.

Priority seats for passengers with reduced mobility are available on Italo trains. They’re usually located next to an accessible toilet. All accessible toilets also have tactile and Braille signs.

Air-conditioning is available on all Italo trains, as well as at-seat power sockets.

• You can take your bags on board Trenitalia's Intercity trains free of charge.
• In most cases, there are no luggage size limits. You’ll need to make sure that your luggage is compatible with the space available on board.

You can get snacks and drinks from the vending machines available in coach 3. Gluten-free and lactose-free options are available too.

At the moment, Intercity trains do not offer an entertainment portal on board. However, you can make use of your internet data, as well as charge your devices thanks to the power sockets that are available at your seat.

• Children under 4 can travel for free if a seat is not assigned to them. If they do have a seat, they can get 50% off Base tickets (standard fare).
• Children aged 4-14 also get 50% off.
• Bimbi Gratis offer: You can also get free travel for children under 15 plus 40% off Base tickets for adults, if you’re travelling in a family group of 2 to 5 people (including at least one adult and one child).

• You can travel with your bike for free on all Intercity trains, provided it’s not larger than 80 x 110 x 45cm. Your bike must be disassembled or folded and stored in a bag in one of the dedicated luggage racks.
• If you can't fold your bike, some Intercity trains allow you to take your bike on board. However, you’ll need to book a space and buy a ticket. There are 6 bike spaces in coach 3 and 2 e-bike chargers.

• Small pets can travel on all Intercity trains free of charge, if they’re placed in a carrier or cage of max dimensions of 70 x 30 x 50cm.
• Bigger dogs are allowed on all trains if they have a ticket, they’re kept on a leash and equipped with a muzzle.
• Guide and assistance dogs are allowed on all trains at no additional cost.

If you need to request special assistance, you can call the toll-free number 800 90 60 60 which can be reached from a landline in Italy, or the national number +3902323232 which can be reached from a landline or mobile, even from abroad (international calling charges may apply).

Air-conditioning is available on all Intercity trains.

• You can take your bags on board Trenitalia's Intercity Notte trains free of charge.
• In most cases, there are no luggage size limits – you can even travel with musical instruments and sports equipment. You’ll just need to make sure that your luggage is compatible with the space available on board.

A minibar trolley service is available on all Intercity Notte trains – you can choose from a wide range of snacks and drinks. Vegan, gluten-free and lactose-free options are available too.

Unfortunately, free WiFi is not available on Intercity Notte trains.

• Children under 4 can travel for free if a seat is not assigned to them. If they do have a seat, they can get 50% off Base tickets (standard fare).
• Children aged 4-14 also get 50% off, or 30% off if they’re travelling in the Comfort couchette or Deluxe cabin Relax.

• You can take your folding bike with you if it’s stored in one of the dedicated luggage spaces.
• If you have a traditional bike, you’ll need to disassemble it and place it in a bag that is not larger than 80 x 110 x 45cm.

• Small pets are allowed on board free of charge, if they’re placed in a carrier or cage of max dimensions of 70 x 30 x 50cm. You’ll need to buy a ticket for the whole compartment.
• Bigger dogs are allowed on board if they have a ticket – it’s usually 50% off the Base ticket (standard fare).

Intercity Notte trains have a coach with designated spaces for 2 passengers with a wheelchair and 2 companions. You’ll find a wheelchair symbol outside the coach.

Depending on the class you’ll be travelling in, you’ll get to enjoy additional perks, including a wake-up service, breakfast, bedding and more.