Trains from Torino Porta Susa to Wien Meidling

• You can take your bags on board Italo trains free of charge.
• If you have a small bag or backpack, you can place it under your seat. If you’re travelling with a larger bag, you can place it on the luggage racks above your seat.
• In most cases, there are no luggage size limits. However, if you travel in Italo Smart, your bags must not be larger than 75 x 53 x 30cm.

While there’s no bar or restaurant carriage on Italo trains, you can use the vending machines on board to get snacks and drinks during your journey.

• Italo trains offer free WiFi and a free entertainment portal called ItaloLive, where you can choose from a wide selection of movies, TV series, live news, eBooks, games, music, and podcasts.
• You can also charge your devices thanks to the power sockets that are available at your seat.

• Children aged 0-3 travel for free on Italo trains if they don’t occupy a seat. However, if an adult travels with more than one child aged 0-3, they will need to pay for a seat.
• Children aged 2-14 get 50% off the Flex fare if they’re travelling in Italo’s Smart Class.

• You can travel with a folding bike if it’s stored in one of the dedicated luggage racks.
• You can travel with a traditional bike if it’s disassembled and placed in a bag that is not larger than 80 x 110 x 40cm.

• Pets under 10kg can travel for free on all Italo trains provided they’re placed in a carrier or cage.
• Pets over 10kg will need a ticket to travel with you. They must also be kept on a leash and equipped with a muzzle.

Priority seats for passengers with reduced mobility are available on Italo trains. They’re usually located next to an accessible toilet. All accessible toilets also have tactile and Braille signs.

Air-conditioning is available on all Italo trains, as well as at-seat power sockets.

In general, there is no limit to your luggage on WESTbahn trains. However, a member of staff is authorised to charge a €5 supplement for bulky luggage or starting from a third piece of luggage.

On WESTbahn trains, you'll find a luggage rack in the lower deck of each carriage, so that you can secure your suitcase or bag with a metal band. You can unlock the corresponding lock by using a €1 coin which will be returned to you at the end of your journey.

All WESTbahn trains have a bar carriage (WESTcafé) where you can buy hot and cold drinks, snacks, salads, and sandwiches. You can then eat or drink in the bar carriage or take your drink or snack back to your seat. Alternatively, you can buy snacks or drinks from the self-service vending machines available on board.

If you’re travelling in WESTbahn’s First Class, an at-seat catering service is available, meaning that your meal of choice will be served straight to your seat.

WESTbahn do not offer an entertainment portal on board. However, they do have free WiFi - simply log into WESTlan and use the internet uninterruptedly during your journey.

Children under the age of 6 travel for free and don’t need a ticket. Children between the age of 6 and 15 pay €2 if they're with a full-paying adult or get a half-price ticket if they're travelling alone.

If your bike can’t be folded, you’ll need to pay a supplement of €4.90, €6.90 or €9.90 to take your bike on your WESTbahn train, depending on your chosen route. If you don’t book your bike space online prior to departure, you’ll need to pay an additional fee of €5.10.

Please note that trains with high passenger demand don’t always allow space for bikes and bike reservations are excluded from specific train services. Folding bikes and e-scooters can be stored free of charge.

Small pets can travel on all WESTBahn trains free of charge, provided they’re in a carrier or cage. You’ll need to pay €2 for pets that are kept on a leash or are equipped with a muzzle.

WESTbahn staff can refuse entry to any dangerous pets without a leash and muzzle. Pets and pet carriers must not occupy seats, otherwise a full-priced ticket will be charged. Registered guide and assistance dogs are excluded from this regulation.

WESTbahn trains have step-free access. If you travel with a wheelchair or a stroller, we recommend using coach 400 in the middle of the train. This coach is designed for the needs of people with reduced mobility – it offers a wider aisle than the other coaches, two bookable wheelchair spaces, and access to a PRM toilet with baby-changing facilities. Please note that WESTbahn’s wheelchair spaces cannot be reserved for strollers.

• You can take your bags on board Trenord trains free of charge, provided their dimensions do not exceed 80 x 110 x 40cm.
• You’ll need to make sure that your luggage is compatible with the space available on board.

At the moment, a restaurant service is not available on Trenord trains. However, you can take your own food on board so pick up some snacks at the station before you set off.

Trenord do not offer an entertainment portal on board. However, you can make use of your internet data, as well as charge your devices thanks to the power sockets that are available at your seat.

• Children under 4 travel for free on all Trenord trains if they don’t occupy a seat and sit on an adult’s lap.
• Children aged 4-13 get 50% off the standard fare.

• Each passenger can take only one bike onboard Trenord trains. Folding bikes and scooters that do not exceed the maximum dimensions of 80 x 120 x 45cm are allowed on board free of charge.
• If you can’t fold your bike, you may be able to take it onboard some Trenord trains. However, you’ll need to buy a ticket both for you and for your bike. Please note that the last coaches of some trains are only reserved for bikes of those working in the food delivery sector.

• Small pets can travel on all Trenord trains free of charge, if they’re placed in a carrier or cage of max dimensions of 70 x 30 x 50cm.
• Bigger dogs are allowed on all trains if they have a ticket for unlimited travel for the whole day you’re travelling. They also need to be kept on a leash and equipped with a muzzle.
• Guide and assistance dogs are allowed on all trains at no additional cost.
• Pets are not allowed on board on weekdays from 07:00 to 09:30 and from 17:30 to 19:30.

Passengers with disabilities can:

• Request, through the Lombardy Region, the IVOL regional card, which allows them to travel at a discounted price
• Buy the ticket on board without going through control checks
• Access the train with CartaBlu (free card for disabled passengers that live in Italy)

To request special assistance, passengers will need to call the toll-free number 800210955 (active every day from 08:15 to 19:45) at least 48 hours before departure.