Trains from Bensheim to Toulouse Matabiau

You can take as much luggage as you like for free without making a reservation.

Luggage items include briefcases, laptops, rucksacks, trolley bags or suitcases. You can also take pushchairs, folding bikes, scooters, skis and surfboards.

Luggage should be stored under the seat or in the overhead luggage rack. Generally, the standard dimensions of luggage racks are 70 x 50 x 30 cm. Larger items of luggage such as suitcases can be stored in the large luggage racks by the doors.

You will find an extensive menu in the on-board restaurant, or you can grab a snack from the bistro carriage. If you opt for the latter, you can enjoy your food and drink in the bistro or take it back to your seat.

If you upgrade to First Class, you will be served complimentary food and drink at your seat.

Although the menu changes every three months, you will always find a wide variety of locally sourced food and drink, including a range of vegetarian and vegan dishes.

Currently, free WiFi is available on certain IC trains. Deutsche Bahn are gradually installing free WiFi on all their IC trains.

On IC trains, children under 5 years old travel free of charge and don’t need a ticket. Kids up to 14 years old travel for free if they are accompanied by a person who is at least 15 years old.

On board, you will find family and children areas which are bookable.

You need a bicycle ticket and reservation to take a bicycle on a IC train. The reservation for your bike is included in the price.

Bike storage spaces are usually located in second class carriages. Please note that your seat and bike storage space might be located in different carriages.

With IC, you can travel with your pet. If you have a small dog or pet, you do not need an extra ticket and they can travel for free in a transport box. If your dog or pet is bigger than the size of a house cat, you will need an additional ticket, which costs 50% less than a standard ticket. Dogs not travelling in a transport box must be on a lead and wear a muzzle.

Assistance dogs travel free of charge and do not have to wear a muzzle on the train.

Deutsche Bahn offer the Mobility Service, where staff will help you board, disembark or change trains. Staff will also answer any questions or assist with any queries to make your journey easier.

You can take as much luggage as you like for free without making a reservation.

Luggage items include briefcases, laptops, rucksacks, trolley bags or suitcases. You can also take pushchairs, folding bikes, scooters, skis and surfboards.

Luggage should be stored under the seat or in the overhead luggage rack. Generally, the standard dimensions of luggage racks are 70 x 50 x 30 cm. Larger items of luggage such as suitcases can be stored in the large luggage racks by the doors.

When travelling with ICE, you can enjoy an extensive menu in the on-board restaurant, or you can grab a snack from the bistro carriage. If you choose the latter, you can enjoy your food and drink in the bistro or take it back to your seat.

Upgrade to First Class and you will be served complimentary food and drink at your seat.

DB change their menu every three months, but you will always find a wide variety of locally sourced food and drink, including a range of vegetarian and vegan dishes.

If you’re travelling on a ICE train, you can connect to the free WiFi and catch up on some work or your favourite TV show.

You can also connect to the ICE portal, where you’ll find a wide range of entertainment, such as films, television, audiobooks, games, newspapers and magazines.

On DB’s ICE trains, kids under 5 years old travel for free and don’t need a ticket. Children up to 14 years old travel for free if they are accompanied by a person who is at least 15 years old.

You can also book family areas and children compartments on all ICE trains.

With ICE, you need a bicycle ticket and reservation to take a bicycle onboard. The reservation for your bike is included in the price.

Generally, bike storage spaces are located in second class carriages. Please note that your seat and bike storage space might be located in different carriages.

You can travel with your pet on all ICE trains. You do not need an extra ticket If you have a small dog and they can travel in a transport box. If your dog or pet is bigger than the size of a house cat, you will need an additional ticket, which costs 50% less than a standard ticket. Dogs not travelling in a transport box must be on a lead and wear a muzzle.

Assistance dogs travel free of charge and do not have to wear a muzzle on the train.

DB’s Mobility Service can assist you with boarding, disembarking or changing trains. Also, staff are happy to answer any questions or assist with any queries to make your journey easier.

One piece of hand luggage (36 x 27 x 15 cm) and one piece of cabin luggage (55 x 35 x 25 cm) can be taken onboard. You can take additional or larger bags with you (max. 30kg) for an extra fee or by paying for OUIGO Plus.

On OUIGO trains in France: an at-seat service of snacks is available on Train classique services. This service is not available on high-speed OUIGO trains.
On OUIGO trains in Spain: OUIBAR is located in coach 4 of each train and offers a selection of hot and cold drinks, plus snacks.

WiFi (OUIFI) and an entertainment portal (OUIFUN) are available at an additional cost.

For OUIGO trains in France: Passengers under 12 years old pay a fixed price for tickets all year round - €5 for journeys on Train classique services, and €8 for high speed services.
For OUIGO trains in Spain: Passengers under 12 pay €5 per ticket for all journeys.

You can take your bicycle on board OUIGO trains if you add the 'Bike' option onto your ticket for an additional fee of at least €5. Your bike must be folded or dismantled and placed in a storage bag for transport.

Pets are only allowed on board OUIGO trains if the 'Pets' option is added to your ticket at the time of booking. (1 pet per adult, per booking, €10 per pet.)

For disabled passengers or those with reduced mobility, you can request assistance through 'Accès Plus'. With this service, a member of staff will meet you at the station and help you get to your seat on the train. To book assistance, contact Accès Plus after you book your tickets (and no later than 48 hours before your train is due to depart).