Trains from Madrid to Bologna

• You can take your bags on board Frecciarossa trains free of charge.
• In most cases, there are no baggage size limits. You’ll need to make sure that your baggage is compatible with the space available on board.

• You can go to the FrecciaBistrò café-bar counter located in the middle part of the train to get snacks, main courses, and drinks.
• You can also order your favourite meal from the comfort of your seat – go to the entertainment portal called Portale FRECCE and use the EasyBistrò service or ask a member of staff.
• If you travel in Premium or Business Class, you’ll get a free snack and drink. If you travel in Executive Class, you’ll get a complimentary meal by the renowned TV chef Carlo Cracco.

• You’ll find free WiFi on all Frecciarossa trains. Connect to their entertainment portal called Portale FRECCE and choose from a wide selection of movies, TV series, live news, eBooks, games, music, and podcasts.
• You can also use Portale FRECCE to get the latest updates on your journey, as well as book other services that will help you reach your destination.

• Kids under 4 can travel for free if a seat is not assigned to them. If they do have a seat, they can get 50% off Base tickets (Frecciarossa’s standard fare).
• Children aged 4-14 also get 50% off.
• Bimbi Gratis offer: You can also get free travel for kids under 15 plus 40% off Base tickets for adults, if you’re traveling in a family group of 2 to 5 people (including at least one adult and one child).

• You can travel with your bike for free on all Frecciarossa trains provided it’s not larger than 80 x 110 x 45cm (31.4 x 43.3 x 17.7 inches).
• Your bike must be disassembled or folded and stored in a bag in one of the dedicated luggage racks.

• Small pets can travel on all Frecciarossa trains free of charge if they’re placed in a carrier or cage of max dimensions of 70 x 30 x 50cm (27.5 x 11.8 x 19.6 inches).
• Bigger dogs are allowed on all trains if they have a half-price Standard ticket, they’re kept on a leash and equipped with a muzzle.
• You can’t travel with bigger dogs in Executive and Premium Class, in quiet carriages and in restaurant cars.
• Guide and assistance dogs are allowed on all trains at no additional cost.

If you need to request special assistance, you can call the toll-free number 800 90 60 60, which can be reached from a landline in Italy, or the national number +3902323232, which can be reached from a landline or mobile, even from abroad (international calling charges may apply).

Air-conditioning is available on board. You can also charge your devices thanks to the power outlets you can find at your seat.

• You can take your bags on board free of charge. If you have a small bag or backpack, you can place it under your seat.
• If you’re traveling with a larger bag, you can place it on the luggage racks above your seat.
• In most cases, there are no baggage size limits. However, if you travel in Italo Smart, your bags must not be larger than 75 x 53 x 30cm (29.5 x 20.8 x 11.8 inches).

While there’s no bar or restaurant car on Italo trains, you can use the vending machines on board to get snacks and drinks during your journey.

• Italo trains offer free WiFi and a free entertainment portal called ItaloLive, where you can choose from a wide selection of movies, TV series, live news, eBooks, games, music, and podcasts.
• You can also charge your devices thanks to the power outlets that are available at your seat.

• Kids aged 0-3 travel for free on Italo trains if they don’t occupy a seat. However, if an adult travels with more than one child aged 0-3, they will need to pay for a seat.
• Children aged 2-14 get 50% off the Flex fare if they’re traveling in Italo’s Smart Class.

• You can travel with a folding bike if it’s stored in one of the dedicated luggage racks.
• You can travel with a traditional bike if it’s disassembled and placed in a bag that is not larger than 80 x 110 x 40cm (31.4 x 43.3 x 15.7 inches).

• Pets under 10kg (22 lbs) can travel for free on all Italo trains provided they’re placed in a carrier or cage
• Pets over 10kg (22 lbs) will need a ticket to travel with you. They must also be kept on a leash and equipped with a muzzle.

Priority seats for passengers with reduced mobility are available on Italo trains. They’re usually located next to an accessible toilet. All accessible toilets also have tactile and Braille signs.

Air-conditioning is available on all Italo trains, as well as power outlets at every seat.

With AVE, you can travel with up to 3 pieces of baggage that do not exceed 290cm (114.1 inches) and 25kg (55.1 pounds). In total, the maximum measurements of each piece of baggage are 85 x 55 x 35cm (33.4 x 21.6 x 13.7 inches). Musical instruments also count as hand baggage as long as they do not exceed the dimensions 30 x 120 x 38cm (11.8 x 47.2 x 14.9 inches) and are stored in a case.

If you’d like to stretch your legs and grab a coffee during your journey, AVE trains have an onboard dining car. If you’d prefer to stay in your seat, AVE staff will pass through each car with a food and drink cart.

On AVE trains, you can take advantage of PlayRenfe – their free WiFi and entertainment pass. Giving you access to exclusive content and fast connection speeds, PlayRenfe can be downloaded from the app store on your phone. Once you’re connected, you can access the PlayRenfe portal, where you’ll find exclusive live sport, news, films and TV series.

Children under 3 years old travel for free with AVE, as long as they do not occupy a seat and have their free child ticket. Children from 3 to 14 years old can take advantage of a 40% discount on ticket prices.

On all AVE trains, each passenger can take one bicycle or scooter on board, as long as it’s folded and carried inside a case. Also, the pedals must be removed and handlebars turned 90 degrees. Lastly, if the sum of the dimensions of the case is less than 180cm (70.8 inches), it's considered as hand luggage. However, if it’s bigger, it will be considered as special luggage (max dimensions 120 x 90 x 40 cm or 47.2 x 35.4 x 15.7 inches).

With AVE, you can travel with a pet as long as it weighs no more than 10 kg (22 pounds) and travels inside a cage or carrier that measures max 60 x 35 x 35 cm (23 x 13 x 13 inches). Your pet must have their own pet ticket, unless you’re traveling with a Premium ticket, in which case the pet ticket is free. Guide and assistance dogs travel for free.

AVE offer a free assistance and care service for people with reduced mobility. To request the service, passengers should contact AVE directly.